Client Experiences
Accounts from families
we have worked with.
These accounts are drawn from clients who engaged Saksama Counsel across our three service areas. Names and identifying details have been altered for privacy.
Back to HomeWhat Clients Say
Client testimonials
Nora J.
Kota Belud, Sabah
"After my father passed, we had four siblings with different views on the property. I was dreading court. Saksama arranged a mediation instead. It took three sessions, but we came out with an agreement we could all accept. The process felt fair to everyone."
Mediated Estate Distribution · March 2025
Kenneth T.
Kota Kinabalu, Sabah
"I was appointed as trustee for my late uncle's estate and genuinely had no idea what I was expected to do. The team at Saksama gave me a written explanation of my duties that I still refer to. Having someone to call when I am unsure has made the whole thing manageable."
Trustee Support · Ongoing since January 2025
Siti R.
Sandakan, Sabah
"Before I committed to any legal action over my grandmother's will, I received a written assessment from Saksama outlining what the realistic outcomes were. That document was frank and useful. I decided not to proceed after reading it — and I believe that was the right call. I appreciated the honesty."
Contested Will Assessment · February 2025
David M.
Beaufort, Sabah
"Dealing with an estate that had no clear record of certain assets was complicated. Saksama worked through it methodically and kept me updated at each step. The written summaries they provided meant I always understood where things stood, even when the process felt slow."
Mediated Estate Distribution · April 2025
Zainab H.
Tawau, Sabah
"I needed to understand whether a clause in my late husband's will was enforceable. Saksama gave me a clear answer in writing within a few days. Their advice was direct and they did not create unnecessary work. I found that refreshing."
Contested Will Consultation · January 2025
Raymond B.
Kota Kinabalu, Sabah
"The trustee support arrangement has been worth every ringgit. I manage a trust for two younger beneficiaries and the compliance requirements were not something I could navigate alone. Knowing I can ask questions without triggering a large bill each time has changed how I approach the role."
Trustee Support · Ongoing since March 2025
Case Notes
Summaries of concluded matters
Details have been changed to protect client privacy. These summaries illustrate how the practice approaches different situations.
Estate Distribution
The situation
A family of five adult children could not agree on the distribution of a parent's estate, which included land and a business. Attempts to resolve informally had broken down twice over eighteen months.
What we did
Four mediation sessions were held over six weeks. Separate sessions were used first to understand each party's position privately. A joint session identified two areas of agreement, which formed the starting point for the written distribution document.
Outcome
All five siblings signed a distribution agreement. The matter concluded without court proceedings. Total elapsed time from first session to signing: seven weeks.
Trustee Support
The situation
An individual was appointed trustee of a modest family trust following a relative's death. He had no legal background and was uncertain about his obligations regarding distributions, record-keeping, and annual reporting.
What we did
We reviewed the trust deed and produced a plain-language written guide to his duties. We then moved to an ongoing support arrangement, conducting an annual compliance review and being available for questions throughout the year.
Outcome
Two years into the arrangement, the trustee reports that he feels confident in his role. No compliance issues have arisen. Distributions have been handled correctly each cycle.
Contested Will
The situation
A client sought to challenge the validity of a will that she believed did not reflect her father's intentions. She had been advised by another party to proceed directly to litigation.
What we did
We conducted an initial written assessment of the realistic basis for the claim, the likely cost of proceedings, and the alternative routes available. Our assessment identified a stronger route through negotiation with the other beneficiaries.
Outcome
The matter was resolved through negotiation at a fraction of the projected litigation cost. The client received a distribution she described as acceptable. Formal court proceedings were avoided.
Practice Numbers
The practice in figures
11+
Years in Inheritance Practice
340+
Estate Matters Concluded
87%
Mediations Reaching Agreement
4.8
Average Client Rating / 5
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